Stay Responsible Gaming

At Stay, we are committed to providing a safe and enjoyable gaming environment for all our players. We believe that gambling should be entertaining and recreational, and we take our responsibility seriously to help you maintain control over your gaming activities. Our comprehensive responsible gaming measures are designed to support you in making informed decisions about your play.

Our Commitment to Safe Gaming

We at Stay understand that gambling can become problematic for some individuals. That's why we have implemented various tools and resources to help you maintain healthy gaming habits. Our platform includes multiple safety features that allow you to manage your gaming experience effectively.

We provide self-assessment tools to help you evaluate your gaming habits
We offer comprehensive deposit and session limits
We maintain strict verification processes to prevent underage gambling
We provide access to professional support resources
We train our customer support team to identify potential gambling problems

Setting Your Gaming Limits

Our Stay platform allows you to set various limits to control your gaming activity. These tools are easily accessible through your account settings and can be adjusted based on your personal preferences and circumstances.

Deposit Limits

We enable you to set daily, weekly, and monthly deposit limits. Once you've set these limits at Stay, they cannot be increased immediately - any increase requests require a 24-hour cooling-off period. However, decreases take effect immediately to provide you with instant protection.

Session Time Limits

You can set limits on how long you spend gaming on our platform. Our Stay system will notify you when you're approaching your time limit and will automatically log you out when the limit is reached.

Loss Limits

We allow you to set maximum loss limits over specific periods. This feature helps you maintain control over your spending and ensures you don't exceed your entertainment budget.

Self-Exclusion Options

If you feel you need a break from gambling, Stay offers comprehensive self-exclusion options. We provide temporary exclusion periods ranging from 24 hours to several months, as well as permanent self-exclusion for those who need it.

We offer temporary cooling-off periods from 24 hours to 6 months
We provide permanent self-exclusion options
We ensure all self-exclusion requests are processed immediately
We prevent any marketing communications during exclusion periods
We block access to all promotional offers during your exclusion

How to Self-Exclude

You can request self-exclusion by contacting our customer support team at support@Stay Casino.com or through live chat. Our Stay support team will process your request immediately and provide you with confirmation of your exclusion period.

Recognizing Problem Gambling

We want to help you recognize the warning signs of problem gambling. If you notice any of these behaviors in yourself, it may be time to seek help or consider self-exclusion from our Stay platform.

Spending more money than you can afford to lose
Chasing losses with bigger bets
Gambling for longer periods than intended
Neglecting work, family, or social responsibilities
Borrowing money to gamble
Feeling anxious or depressed about your gambling
Lying about your gambling activities

Professional Support Resources

We at Stay believe that professional help is crucial for those experiencing gambling problems. We have partnered with leading organizations to provide our players with access to expert support and counseling services.

International Support Organizations

Our Stay platform serves players from multiple countries, and we provide relevant support resources for each region:

Australia: Gambling Help Online (gamblinghelponline.org.au) - 1800 858 858
Canada: Problem Gambling Institute of Ontario (problemgambling.ca) - 1-888-230-3505
New Zealand: Problem Gambling Foundation (pgf.nz) - 0800 664 262
Norway: Hjelpelinjen (hjelpelinjen.no) - 116 000
Germany: BZgA - Bundeszentrale für gesundheitliche Aufklärung (bzga.de) - 0800 1 37 27 00
International: Gamblers Anonymous (gamblersanonymous.org)

Underage Gambling Prevention

We have zero tolerance for underage gambling at Stay. Our verification processes are designed to prevent anyone under the legal gambling age from accessing our services. We regularly update our systems to ensure compliance with all applicable laws and regulations.

We require age verification before allowing any gambling activity
We use advanced technology to detect potentially underage users
We immediately close accounts found to belong to minors
We refund any deposits made by underage individuals
We report suspected underage gambling to relevant authorities

Our Training and Monitoring

Our customer support team at Stay receives regular training on responsible gaming practices and problem gambling identification. We monitor player behavior patterns and proactively reach out to players who may be showing signs of problematic gambling.

We are licensed by Curaçao Antillephone N.V., which requires us to maintain strict responsible gaming standards. Our Stay platform undergoes regular audits to ensure compliance with all responsible gaming regulations and best practices.

Contact Us for Support

If you have concerns about your gambling or need assistance with responsible gaming tools, our Stay support team is available 24/7 through live chat or email at support@Stay Casino.com. We are here to help you maintain a safe and enjoyable gaming experience. For new players looking to get started with our safety features, you can access all responsible gaming tools immediately after completing the Stay login process.

Content updated: April 21, 2026