Stay Terms and Conditions

At Stay Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players. These Terms and Conditions govern your use of our services and establish the legal framework for your relationship with us. By creating an account or using our website, you agree to comply with these terms in their entirety.

Agreement to Terms

When you access Stay Casino, you enter into a binding legal agreement with Hollycorn N.V., our licensed operator. We reserve the right to modify these terms at any time, and we will notify you of any significant changes. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Eligibility and Account Registration

We maintain strict eligibility requirements to ensure compliance with international gaming regulations. At Stay Casino, we require all players to meet specific criteria before accessing our services.

Age Requirements

• You must be at least 18 years old or the legal gambling age in your jurisdiction
• We reserve the right to request age verification documents
• Accounts created by minors will be immediately closed
• We will confiscate any winnings from underage gambling

Geographic Restrictions

Our Stay Casino services are available to players in specific jurisdictions including Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia. We maintain a comprehensive list of restricted territories to ensure legal compliance.

• Players from restricted countries cannot create accounts
• We use geolocation technology to verify your location
• VPN usage to circumvent geographic restrictions is strictly prohibited
• Accounts accessed from restricted jurisdictions will be suspended

Account Security and Responsibilities

At Stay Casino, we implement robust security measures, but you also bear responsibility for protecting your account. We require you to maintain the confidentiality of your login credentials and notify us immediately of any unauthorized access.

Password Security

• Create a strong, unique !Y!Yyj!5NLng3kWmxqPIoHnU for your account
• Never share your login details with third parties
• Log out completely after each gaming session
• Contact our support team immediately if you suspect account compromise

Account Verification

We at Stay Casino require identity verification to comply with anti-money laundering regulations. Our Know Your Customer (KYC) process protects both you and our platform from fraudulent activities.

• Provide accurate personal information during registration
• Submit valid identification documents when requested
• Ensure all documents are clear and legible
• Allow up to 72 hours for verification processing

Financial Transactions

Our Stay Casino platform supports multiple currencies including EUR, USD, CAD, AUD, NZD, NOK, and various cryptocurrencies. We maintain transparent policies regarding deposits, withdrawals, and associated fees.

Deposits

• Minimum deposit amount is A$20 across all payment methods
• We accept Mastercard, Visa, Maestro, and digital wallets
• Cryptocurrency deposits are processed through CoinsPaid
• All deposits must originate from accounts in your name

Withdrawals

At Stay Casino, we process withdrawals efficiently while maintaining security standards. Our withdrawal limits are €4,000 per day, €10,000 per week, and €30,000 per month or currency equivalents.

• Complete account verification before requesting withdrawals
• Withdrawals may take 1-72 hours pending time depending on the method
• E-wallet withdrawals process within 0-1 hours
• Bank transfers require 5-7 business days

Bonuses and Promotions

We offer attractive welcome packages and ongoing promotions at Stay Casino. Our Welcome Package provides up to A$5,000 plus 350 free spins across five deposits, with each bonus requiring specific terms and wagering requirements.

Bonus Terms

• All bonuses carry wagering requirements as specified in promotional terms
• Bonus abuse or exploitation will result in forfeit of bonus funds
• We reserve the right to modify or cancel promotions at any time
• Maximum bet limits apply when playing with bonus funds

Responsible Gaming

Our Stay Casino platform promotes responsible gaming through various tools and resources. We encourage all players to gamble responsibly and within their financial means.

• Set deposit limits to control your spending
• Use our self-exclusion tools if needed
• Take regular breaks from gaming activities
• Seek professional help if gambling becomes problematic

Prohibited Activities

We maintain strict policies against fraudulent and abusive behavior at Stay Casino. Violation of these rules will result in account suspension and potential legal action.

• Creating multiple accounts is strictly forbidden
• Collusion or chip dumping in any games
• Using software or systems to gain unfair advantages
• Money laundering or other financial crimes

Game Rules and Fairness

All games at Stay Casino use certified random number generators to ensure fair outcomes. We partner with licensed game providers including Pragmatic Play, Yggdrasil, Push Gaming, and many others to deliver authentic gaming experiences.

Privacy and Data Protection

We respect your privacy and handle personal data in accordance with our Privacy Policy and applicable data protection laws. Your information is used solely for providing gaming services and ensuring platform security.

Limitation of Liability

While we strive to provide uninterrupted service at Stay Casino, we cannot guarantee complete availability due to technical issues, maintenance, or circumstances beyond our control. Our liability is limited to the extent permitted by law.

Dispute Resolution

We encourage direct communication to resolve any disputes quickly and fairly. Our customer support team is available 24/7 via live chat and email at support@Stay Casino.com. For unresolved issues, our Curaçao license provides additional recourse through the licensing authority.

Governing Law

These Terms and Conditions are governed by the laws of Curaçao, where Stay Casino operates under license from Antillephone N.V. Any legal disputes will be resolved in the appropriate courts of Curaçao jurisdiction.